FAQ

You can see a list of the current courses under the courses tab. Our goal is to create courses that help with real life challenges custodians face in the field. We create our content by asking current clients and our employees questions about real life struggles. If you have a suggestion on a course that would be helpful, send us an email at custodiantraining.com.   

Courses can be renewed each year for continued access. 

It takes a little over an hour to watch all 14 videos. The exams follow the videos and average time to complete all would be approximately 1 hour and 45 minutes.

Yes! After each video there is a short (7 to 10 question) exam to test each user's knowledge.  You can take the exams as many times as needed, and a certificate of completion will be available to print or download upon achieving a passing score. 

Yes. Yearly subscriptions are based off of number of users.  Each user gets an indivdual login and can access it 24 hours a day. 

Yes!  When a course exam is passed there will be a pdf that can be downloaded immediately. Certificates will also be emailed to participants.

Just let us know how many people will be using the program and we will get you set up. Emails are the best option, but we can work around it if they are not available. 

Yes! Once you login the first time you can go to "My Account" and change the login code to your preference.  Unfortunately it is an automatic code that is generated and needs to be used the first time. The best way to use it is to copy and paste the code. 

You can access the courses on a computer, iPad or mobile phone 24 hours a day 7 days a week. 

Currently we only offer our courses in English, but we have plans to add Spanish courses in the near future.

Yes. Email custodiantraining@weissbros.com to get reports for staff member participation.

Possibly. If you have an idea for a course send us an email at custodiantraining@weissbros.com. We are always looking for idea to make helpful courses. 

Depending on the location we do have a certified professional trainer that leads in person classes at clients facilities. Email us at custodiantraining@weissbros.com to have a discussion and see if this may be a fit.